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General Conditions

General Condition of Van Duijn IT Oplossingen, based in Leiden

Version valid from 10.25.2011

1. General

1.1 These general conditions apply to all offers of Van Duijn ICT Oplossingen. The conditions are accessible to everyone and included on the website of Van Duijn ICT Oplossingen. On request we will send you a written copy.

1.2 By placing an order you acknowledge that you agree with the delivery and payment conditions. Van Duijn IT Oplossingen reserves the right to change its terms and / or conditions after the expiry of the terms.

1.3 Unless otherwise agreed in writing, the general or specific terms or conditions of any third party are not acknowledged by Van Duijn ICT Oplossingen

1.4 Duijn ICT Oplossingen warrants that the delivered product meets the contract terms and meets the specifications listed in the offer.


2. Delivery

2.1 Delivery takes place while stocks last.

2.2 In the context of the rules of distance selling, Van Duijn ICT Oplossingen will complete orders within 30 days. If this is not possible (because the ordered is out of stock or no longer available), or for other reasons, or an order can not or only partially executed, the consumer receives within 1 month after placing the order message and in that case he has the right order without costs and cancel.

2.3 The supply obligation Van Duijn ICT Oplossingen will be satisfied as soon as the items are delivered at the customer unless proof telling otherwise.

2.4 All the web site mentioned time limits are indicative. no legally binding can be made about these time limits.


3. Price

3.1 Prices will not be increased during the duration of the order, unless legal measures make this necessary or if the manufacturer change interim price policies.

3.2 All prices on the site are subject to misprints. For the consequences of misprints no liability is accepted.

3.3 All prices on the site are in EURO, including 21% VAT ( VAT only for dutch customers)


4. Right of withdrawal

4.1 If there is a consumer, in accordance with the Law on Distance sales (Article 7:5 of the Civil Code in the netherlands), the buyer has the right to return (a part of) the goods within a period of 14 working days without giving a reason. This period begins when the ordered goods are delivered. If the customer did not return the delivered goods after expiration of this period, the purchase is a fact. The customer is obliged, before proceeding to return to give written notice to Van Duijn ICT Oplossingen. The customer must prove that the goods delivered are returned on time, for example by means of a proof of mail delivery. Return of the goods must be in original packaging (including accessories and documentation) and in good
condition. If the goods to the buyer have been used, encumbered or in any way damaged, the right of withdrawal within the meaning of this paragraph fails, if not than Van Duijn ICT Oplossingen ensures that within 30 days after receipt of the return, the full purchase price including the shipping to the customer will be refunded. The return of the goods delivered is the sole responsibility and risk of the buyer.

4.2 The right of rescission, as described in the preceding paragraph shall apply only to the goods and shall in no case relates to services, such as repair services offered by Van Duijn ICT oplossingen.

4.3 The right of withdrawal does not apply to:

services where performance, with the consent of the consumer, has begun for the period of seven working days
goods or services whose price depends on fluctuations in the financial market, in which the supplier has no influence
goods made to the consumer's specifications are made, for example, customized or clearly personalized character
for goods or services which by their nature can not be returned, for example, if the value is less than 2x the shipping costs


5. Data management

5.1 If you place an order with Van Duijn ICT solutions, your data will be included in the customer base of Van Duijn ICT Solutions. Van Duijn ICT Solutions adheres to the Data Protection Act and will not provide your information to third parties.

5.2 From Duijn ICT Solutions respects the privacy of the users of the web site and ensures confidentiality of your personal data.


6. Warranty

6.1 Van Duijn ICT Oplossingen warrants that the delivered products meet the requirements of usability, reliability and longevity as parties to the contract are reasonably designed, and therefore is responsible for the warranty of the product supplied to you.

6.2 The warranty Van Duijn ICT Oplossingen corresponds to the manufacturer's warranty period. Van Duijn ICT Oplossingen is never responsible for the ultimate suitability of the goods for each individual application by the customer, nor for any opinions regarding the use or application of the goods.

6.3 The customer is obliged to delivered goods immediately upon receipt to verify. If it transpires that the delivered wrong, inadequate or incomplete, then the customer (before proceeding to return to Van Duijn ICT Oplossingen) these defects immediately in writing to Van Duijn ICT Oplossingen. Any defects or faulty goods should and can look up to 2 months after delivery to Van Duijn ICT Oplossingen be reported in writing. Return of the goods must be in original packaging (including accessories and documentation) and in new condition. Commissioning after detection of failure, damage occurring after detection of failure, encumbrance and / or sale after detection of failure, does the right to complain and return completely.

6.4 If complaints of the customer by Van Duijn ICT Oplossingen based are found, Van Duijn ICT Oplossingen at its option or the goods supplied free of charge or replaced with the client a written scheme of compensation measures, with the proviso that the liability of Van Duijn ICT Oplossingen and therefore the amount of compensation to be limited to a maximum of the invoice amount of the goods concerned, or (at the option of Van Duijn ICT Oplossingen) to the maximum in each case, the liability of Van Duijn ICT Oplossingen amount covered. Any liability of Van Duijn ICT Oplossingen for any other form of damage is excluded, including additional compensation in any form whatsoever, compensation for indirect or consequential damages or loss of profit.

6.5 Van Duijn ICT Oplossingen is not liable for damage caused intentionally or equivalent recklessness of non-managerial staff.

6.6 This warranty does not apply if: A) as long as the customer towards Van Duijn IT Oplossingen is in default B) the customer the delivered goods themselves has parried and / or edited or third parties to reparerenen / or edit. C) the goods supplied to abnormal conditions are exposed or otherwise careless handling or contrary to the instructions of Van Duijn ICT Oplossingen and / or instructions on the packaging; D) the inadequacy wholly or partially resulting from rules that government has made or will make regarding the nature or quality of the materials used;


7. Offers

7.1 Offers are free, unless otherwise stated in the listing.

7.2 Upon acceptance of an offer without obligation, the Van Duijn IT Oplossingen reserves the right to change the offer within 3 working days of receipt of such acceptance to revoke or to deviate.

7.3 Verbal agreements Van Duijn ICT Oplossingen only after they have been expressly confirmed in writing.

7.4 Offers of Van Duijn ICT Oplossingen do not automatically apply to repeat orders.

7.5 Van Duijn IT Oplossingen can not be held to its offer if the customer should understand that the offer, or any part thereof, an obvious mistake or error.

7.6 Additions, modifications and / or further agreements are only valid if agreed in writing.

8. Agreement

8.1 An agreement between Van Duijn ICT Oplossingen and a customer is established after an order commissioned by Van Duijn ICT Oplossingen feasibility is assessed.

8.2 From Duijn IT Oplossingen reserves the right, without giving any reason not to accept orders or contracts or only to accept the condition that the consignment under reimbursement or payment.


9. Pictures and specifications

9.1 All illustrations, photographs, drawings, etc., including information on weights, dimensions, colors, images of labels, etc. on the website of Van Duijn ICT Oplossingen are only approximate, are indicative and may not lead to damages or dissolution of the agreement.


10. Odds

10.1 Van Duijn ICT Oplossingen is not liable if and to the extent that she can not be fulfilled due to force majeure.

10.2 Force majeure shall mean any strange reason, and any circumstance which reasonably she can not be held responsible. Delay or failure by our suppliers, disruptions in the Internet, disruptions in the electricity failures in e-mail traffic and disturbances or changes in supplied by third parties technology, transport difficulties, strikes, government measures, delays in supply, omissions of suppliers and / or manufacturers of Van Duijn ICT Oplossingen as well as from individuals, disease, defects in or shipment tools count explicitly as force majeure.

10.3 Van Duijn IT Oplossingen reserves in case of force majeure the right to suspend its obligations and is entitled to the contract in whole or in part, or to claim that the content of the agreement is amended to enable performance. In no case, Van Duijn ICT Oplossingen account any penalty or damages.

10.4 If Van Duijn ICT Oplossingen to the force majeure already partially fulfilled its obligations, or only partially fulfill its obligations is entitled to already delivered or deliverable part separately invoice and the customer is obliged to pay this invoice as if it were a separate contract. This does not apply if the already delivered or deliverable part has no independent value.


11. Liability

11.1 Van Duijn ICT Oplossingen is not liable for damage to vehicles or other objects arise by improper use of the products. Before use, read the instructions on the packaging and / or consult our website.


12. Retention

12.1 Ownership of all by Van Duijn ICT Oplossingen to the customer delivered items remain at Van Duijn ICT Oplossingen as long as the buyer's claims of Van Duijn ICT Oplossingen under the agreement or prior or subsequent similar agreements has not satisfied until the customer the work performed or to be performed under these or similar agreements have met and so long as the buyer's claims of Van Duijn ICT Oplossingen for failure to fulfill such obligations have not been met, including claims in respect of penalties, interest and expenses, all as provided for in Article 3:92 BW.

12.2 The Van Duijn ICT Oplossingen delivered goods falling under the retention of title may only within the framework of normal business activities and must never be used as payment.

12.3 The customer is not entitled under the title falling to pledge or otherwise encumber.

12.4 The customer gives unconditional and irrevocable consent to Van Duijn ICT Oplossingen or by Van Duijn ICT Oplossingen to appoint the third, in all cases in which Van Duijn ICT Oplossingen her property to exercise, all those places to enter its property is then located and doing business there to take.

12.5 If third parties seize goods delivered under retention of title or rights to establish or exercise, the customer is obliged Van Duijn ICT Oplossingen as soon as reasonably may be expected to know.

12.6 The customer undertakes the property delivered to insure and keep insured against fire, explosion and water damage and theft and the insurance policy upon request for inspection to Van Duijn ICT Oplossingen.


13. Applicable law / jurisdiction

13.1 All agreements are subject to Dutch law.

13.2 Disputes arising from an agreement between Van Duijn ICT Oplossingen and copper, which can not be resolved by mutual agreement, the competent court within the district Leiden knowledge, unless Van Duijn ICT Oplossingen prefers to give the difference to the competent right of residence of the purchaser, and with the exception of those disputes that fall under the jurisdiction of a magistrate.